THE FIRST ARTICLE PROCESS
From the inception of a project, Quality plays a major role.
We work hard to learn up front, and then respond to, a customer's
unique quality concerns. We then work those requirements into
the incoming materials requirements, process requirements,
and finished standards for the product. With our First Article
process, all functions - Engineering, Quality, Manufacturing
and Customer Service - participate in establishing and confirming
the specific steps that will ensure delivering the customer's
product problem free and on-time the first and every time.
As part of the process, involved operators are trained to
inspect and statistically sample for their customer's specific
requirements. Tools used to accomplish this process include ISIRs, SPCs, PPAPs and FMEAs. |
